Sewage backup is a Category 3 biohazard containing dangerous bacteria and pathogens. Do not attempt to clean it yourself โ call our certified team immediately.
Sewage water โ also known as "black water" in the restoration industry โ is classified as a Category 3 biohazard. It contains E. coli, hepatitis, and dozens of other dangerous pathogens. Direct contact can cause serious illness. Keep children and pets away from the area entirely until our certified technicians complete the cleanup and sanitation.
Coverage for sewage backup varies by policy. Some standard homeowner's policies include a sewer backup rider, while others require a separate endorsement. We'll help you review your policy and document everything required to file a successful claim. In many cases, restoration is fully or substantially covered.
Not all restoration companies are certified for Category 3 biohazard cleanup. Our technicians hold IICRC credentials for water damage restoration and biohazard remediation. We follow strict protocols to ensure your home is not just visually clean, but actually safe for your family.